Cancellation reason

Sort rows into Price, Missing capability, Low usage, Business change.

What this tool does

Use cancellation reason to organize customer success data before returning it to your spreadsheet.

Starting definition

• Price: Choose Price when it is the primary cancellation reason described by the row. Prefer explicit evidence over assumptions.
• Missing capability: Choose Missing capability when it is the primary cancellation reason described by the row. Prefer explicit evidence over assumptions.
• Low usage: Choose Low usage when it is the primary cancellation reason described by the row. Prefer explicit evidence over assumptions.
• Business change: Choose Business change when it is the primary cancellation reason described by the row. Prefer explicit evidence over assumptions.

Make it fit your work

Select relevant source columns. Edit the categories, rubric, or condition, preview 20 rows, and adjust the review threshold. Corrections and threshold changes never consume credits.

Example data

Explore the fictional dataset or download 1,000 rows.

Limits

Suggestions can be wrong. Confidence is a review signal, not a guarantee. These tools organize information for human review.

Enable JavaScript to use the interactive spreadsheet tool.