Commerce / Retail Operations

Paste a table, create one useful column, review uncertain rows, and export your results. First 100 successful rows per job free.

Choose the columns that describe the request or situation, apply one editable tool, review exceptions, and copy the results back to your working spreadsheet.

• Return reason — Sort rows into Fit, Defect, Not as described, Changed mind.
• Shopper question — Sort rows into Sizing, Materials, Compatibility, Care.
• Order cancellation reason — Sort rows into Delivery timing, Order error, Availability, Changed mind.
• Review topic — Sort rows into Product, Shipping, Service, Price.
• Review satisfaction — 1 Strongly dissatisfied → 5 Strongly satisfied
• Product defect mentioned — Does the customer explicitly describe a defect or malfunction?
• Return instructions requested — Does the customer explicitly ask how to return an item?
• Delivery address change requested — Does the customer explicitly request changing the delivery address for an order?
• Discount code failure reported — Does the customer report that a discount or promotional code failed to apply?
• Restock notification requested — Does the shopper explicitly ask to be notified when an unavailable item is back in stock?
• Product feedback detail — 1 No feedback → 5 Concrete example

Enable JavaScript to use the interactive spreadsheet tool.