Customer Support / CX

Refund requested.

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Paste from Excel or Google Sheets, or upload a CSV. Edit the condition, review the AI suggestions, and export your new column.

100 successful rows free, every job. No account needed. More rows use prepaid credits; no subscription.

Your full spreadsheet stays in this browser. Selected columns and your decision definition are sent to column.help and TypeSafe AI for processing. Data handling ↗

Use your own data

Enable JavaScript to paste cells or upload a CSV, then choose your input columns.

Make the definition fit your work

Choose the source columns to read, edit the condition, and preview a sample. Review uncertain results and correct mistakes before exporting. AI suggestions can be wrong; confidence is a review signal, not an accuracy guarantee.

View the starting definition

Does the customer explicitly request a refund or reimbursement?

Want a larger practice file? Download 100 fictional rows or read about the dataset.

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Enable JavaScript to use the interactive spreadsheet tool.