Customer Support / CX

Support ticket category.

Sort rows into Billing, Technical, Account, Shipping.

Paste from Excel or Google Sheets, or upload a CSV. Edit the categories, review the AI suggestions, and export your new column.

100 successful rows free, every job. No account needed. More rows use prepaid credits; no subscription.

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Make the definition fit your work

Choose the source columns to read, edit the categories, and preview a sample. Review uncertain results and correct mistakes before exporting. AI suggestions can be wrong; confidence is a review signal, not an accuracy guarantee.

View the starting definition
Billing
Charges, invoices, payment problems, refunds, or reimbursement.
Technical
A product, feature, or system does not work as intended; bugs and troubleshooting.
Account
Signing in, account details, password changes, or access to an account.
Shipping
Shipment status, delivery delays, missing parcels, or damaged deliveries.

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